Refund Policy

Upon completion of your payment, you will be given immediate access to the purchased course(s) and will be deemed as having received the goods. Within 7 days from receipt of the goods, you can request cancellation of your order by emailing your name, invoice number, and specific request to with the subject “Cancellation Request”. Upon receipt of such a request, we will withdraw all access to the course(s) specified. You will be provided with a full refund for any course(s) you have not started; If you have started the course(s), you will need to supply a reason with your cancellation request, justifying why you believe you are entitled to a refund, and we will consider your request and depending on your progress through the course(s) and the reasons given consider whether a refund is appropriate .Any refund, after starting a course will be at the discretion of Resource Group Limited.

NOTE: We will use data logged on our learning portal to verify if you have started the course(s). No refund of your payment will be provided for requests received after 7 days from receipt of goods.

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Teme House | Whittington Road | Worcester | WR5 2RY | England
Reg No: 02667200 | VAT Registration Number: GB 271 2285 16

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